The Turks and Caicos Islands National Insurance Board (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy when you contact us through our website.

1. Information We Collect

When you use our Contact Us page, we may collect:

• Your name
• Email address
• Phone number (if provided)
• Any information you include in your message

This information is voluntarily provided by you.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries or requests
• Provide assistance or information about our services
• Improve our customer service and communication

3. Legal Basis for Processing

As a statutory government body providing social insurance services, we process your information as necessary to:

• Perform our public functions
• Respond to requests made by members of the public (tcinib.tc)

4. Information Sharing

We do not sell or rent your personal data.
Your information may be shared only:

• With authorized staff or departments within the organization
• Where required by law or government regulation

5. Data Retention

We retain your information only for as long as necessary to:

• Respond to your inquiry
• Maintain records in accordance with government record-keeping requirements

6. Data Security

We take reasonable administrative and technical measures to protect your information from:

• Unauthorized access
• Loss or misuse

However, no online system is completely secure.

7. Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion where applicable

Requests can be made using the contact details below.

8. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us via:

• The Contact Us page
• Or by phone/email through our official offices (tcinib.tc)